How We Handle Reports
When you file a report with the OBB, our team reviews the complaint and takes appropriate action. If the business is OBB accredited, we contact them directly and require a response within 5 business days.
If the business is not accredited, we log the complaint in our public database and share relevant information with consumer protection agencies.
⚠️ If You Are in Immediate Danger
If you believe you have been the victim of fraud involving significant financial loss, contact the FTC at reportfraud.ftc.gov or your local law enforcement immediately.
Common Online Scams
🚫 Non-delivery: Paid for products that were never shipped.
🚫 Counterfeit goods: Received fake or misrepresented products.
🚫 Subscription traps: Hidden recurring charges after a free trial.
🚫 Fake reviews: Business with fabricated positive reviews.
🚫 Refund refusal: Business refusing to honor their stated return policy.